Before you start
Installation in 6 steps
Step 1
Buffering: test your bandwidth, reduce quality and try an Ethernet connection.
Step 2
Login failed: verify your exact server address, account details and subscription status.
Step 3
Missing channels: refresh the playlist and search in other categories.
Step 4
Blank EPG: enable a programme guide and correct your timezone.
Step 5
Black screen: test a different channel and switch playback engine where available.
Step 6
App crashing: update the player, clear app cache and restart your device.
Common questions
What if my playlist does not load?
Check the exact server address, credentials and active subscription. Restart the player and contact your authorised provider if the error persists.
Do player apps include TV channels?
Most IPTV players are software only. You need a separate, lawful content subscription or playlist.
How do I reduce buffering?
Use a stable network, ideally Ethernet; restart your router and lower playback quality if necessary.